1. All Rental Payments will be made by Standing Order. Standing Order mandates can be obtained from the Landlord’s offices in person, or can be requested by sending a self-addressed stamped envelope to this office.
   
2. Any Rental Payment, or part of, not received at this office by the end of business on the due day will incur interest penalties. The rate of interest applicable depends on the term within your Rental Agreement.
   
3.

You will incur the following charges, should we need to write concerning a rejected standing order, or if we receive a returned cheque.

Returned Cheque £12
Rejected Standing Order £17
First Letter £20
Second Letter £25

Please note that these are our charges only, and any extra charges raised by the Bank will also be borne by you.

   
4. If you have difficulties with payment of your Rent, or concerns regarding your obligations of your tenancy agreement, please do not hesitate to contact this office.
   
5. Any major electrical fault, roof leak, damage to the structure of the unit whether internally or externally, or any other problem with the unit, must be reported to the Landlord immediately, and any remedial action should then be undertaken to minimise the damage which could be incurred. Please note that not all damages or repairs required might not be the responsibility of the Landlord depending on your tenancy agreement.
   
6. Our Office Hours are 9am to 5 p.m. Monday to Friday, and any concerns you may have should be directed to this office, including any emergencies. In the case of an emergency occurring outside office hours, our Operations Manager’s contact number is 07970 611555. Please ensure this number is used for emergencies only.
   
7. You must inform your Landlord of any changes to your organisation’s structure, change of Directors, or if you change the name of your organisation.
   
8. Under no circumstances should you assign your lease to another party, or sub-let any part of your premises without prior permission from your Landlord.
 
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